Contact Hours: Monday-Friday 9 am - 5pm. Free shipping over £50

Contact Hours: Monday-Friday 9 am - 5pm. Free shipping over £50

Privacy Policy

Introduction

Naturra.co.uk  is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number.
  • Health Information: Details of your health, medical history, and treatment plans.
  • Financial Information: Payment details for services rendered.

2. How We Use Your Information

We use your personal data to:

  • Provide and manage your treatment.
  • Communicate with you regarding appointments and follow-ups.
  • Process payments for our services.
  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

8. Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

  • Naturra.co.uk
  • info@naturra.co.uk

Naturra will be closed until 28 May for vacation. Any orders placed will be processed when the shop is re-opened

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